Your people and your inspections: hearing from CQC & people who use our services on how understanding diversity supports better quality of care

Speakers

Lara Bywater, Director - The OS & LDC Care

Sanjay Dhrona, Director & Managing Director - The Outstanding Society & The Close Care Home

Debbie Ho, Inspector - Care Quality Commission

Rob Hargreaves, Information Service Manager - Skills For Care

Hope Lightowler, Person with Lived Experience - Shared Lives