Getting to 'Outstanding': total quality management for home care businesses

"Getting to 'Outstanding': Total Quality Management for Home Care Businesses" is for those in the home care industry seeking to elevate their services and achieve excellence. Tailored specifically for home care providers, this talk will explore the core principles of Total Quality Management (TQM) and how they can be applied to drive continuous improvement, enhance client satisfaction, and ensure regulatory compliance. By integrating these strategies into your business, you can work towards earning an 'Outstanding' rating from regulatory bodies like the CQC. Whether you're a business owner, manager, or an aspiring leader, this presentation will provide practical insight to help your home care business stand out in a competitive market.