Caring for those who care: prioritising workforce mental health

Observed each year on October 10, World Mental Health Day, as organised by the Mental Health Foundation, provides the perfect opportunity to come together to highlight and affirm the importance of mental health. With "It's time to prioritise mental health in the workplace" as the designated theme for 2024, the emphasis is on the urgent need to address mental health and well-being within professional settings, recognising the benefits it brings to individuals, organisations, and communities.

With the adult social care sector in the UK currently facing staffing shortages, changing regulations, seriously stretched funding, and a general lack of acknowledgement from policy-makers, protecting the mental health of the workforce is rapidly becoming an increasing priority.

During a Caring Conversation at Care Show London 2024, hosted by partner Five on a Bike, we heard from Lee Trueman, Commercial Director and Co-Founder of Health Automated, and a proud mental health advocate.  

Lee discussed critical issues facing the care sector, emphasising the financial and mental health pressures experienced by care workers, who often live on the edge financially and lack the resources to manage unexpected challenges, even something seemingly small like car repairs. This strain is compounded by the high-pressure nature of their work, the most part of which is the responsibility for the wellbeing of those more vulnerable than ourselves. Lee highlighted that inadequate pay and the inability to take time off due to financial constraints exacerbate these issues, making it difficult for carers to manage their mental health.

“I think one of the biggest problems facing the care sector is looking after our people so they can look after the services properly.”

Lee also pointed out that mental health support for carers is crucial, but resources are very limited. He recommended the Care Workers’ Charity, which offers counselling services and grants, and stressed the importance of basic support systems within care organisations. Lee advocated for flexible rostering and matching carers with clients they are more compatible with, as this can significantly enhance job satisfaction and well-being.

Coming from a tech-related background, Lee critiqued the industry's tendency to adopt new well-being apps without addressing fundamental issues like clear communication, fair scheduling, and adequate compensation. Effective leadership and a supportive work environment are essential to address these systemic problems.

On a lighter note, Lee shared his routine of walking regularly after work to create a separation between his professional and personal life.

Overall, Lee underscored the need for systemic changes in the care sector to better support care workers and improve their working conditions, alongside more practical solutions to address their day-to-day challenges.

Check out the full conversation below: